With you at every step
How can we help you?
Clear answers and a saved history of your request.
Contact
info@ie.almashhadiq.com07763308888Frequently asked questions
How do I pay for my booking?
Choose a payment method in your booking details, then continue to the payment page. See payments page for updates.
Do I need an account to buy a ticket?
Start with your Iraqi phone number and verification code, then add your name when registering. Email is optional. Booking opens when sales are available.
How do I retrieve my ticket?
Open My bookings and verify the phone number you used to book.
Does requesting a venue confirm a booking?
Availability and equipment are checked first. Confirmation appears in your request once all requirements are met.
The payment browser closed. What should I do?
Open your booking and refresh payment status. Do not pay again while a transaction is being checked.
How do I request a refund?
Choose cancellation and refunds in your booking details. The outcome depends on the event policy and transaction status.
Request a refund for selected tickets
Iraq Event assistant